3 Tips for Establishing a Process Maturity Model
New year is always a time when we think about resolutions to better ourselves. If one of your 2016 work resolutions in is to help optimize processes at your organization, a good place to start is by building a process maturity model.
A process maturity model allows global process owners (GPOs) to understand the current maturity of processes at their organization so they can methodically evolve them for maximum efficiency and effectiveness. At each stage, organizations can combine new technologies with new ways of processing to gather the granular information they need to understand not just the how, but, more importantly, the why behind each exception or delay that is hindering the process.
For GPOs, who are mandated to show continuous improvement, a process maturity model helps the company put measures in place that can reveal patterns that may be emerging in their key business processes. Being able to detect emerging process trends quickly, such as increased late payments, increase day sales outstanding, or delayed invoice approvals, enables organizations to take corrective action and minimize process disruptions across the organization.
Brian Shannon, Chief Strategy Officer recently wrote about the concept of process maturity models in a blog on Shared Services Link, along with his advice on how to get the most value from using a process maturity model in your business.
To read Brian’s full blog, go to: http://www.sharedserviceslink.com/article/3-tips-for-establishing-an-ap-process-maturity-model