The Power of Process

 

‘Tis the season of out-of-control diets and talk of trimming the fat. As year-end nears, we often contemplate how to rid ourselves of unwanted pounds, live better, be more efficient, save more money.

The same is true of managing business processes. How can you do more with less and still operate at peak performance? By automating your business processes—procure-to-pay, order-to-cash and other back-office operational procedures—you save time and money because your employees aren’t engaged in non-value added activities. No more researching, reconciling exceptions and tracking down where something is within the process. Once routine tasks have been automated they become part of the natural flow of how tasks are handled and productivity is heightened.

An automated SAP business process speeds up your business by making your knowledge workers more efficient and your executives more effective. They now have access to real-time information that helps them make more informed decisions about managing the business. A proven process that reduces errors and increases both system and process performance translates to sustainable cost savings and increased cash flows. This is the power of an automated process.

Dolphin’s business performance improvement solutions for SAP environments maximize your investment in SAP applications by saving you time. By automating how the data enters your system as well as the process for handling exceptions and approvals, we take the time and cost out of manual processing. We also place information at your fingertips to give management the visibility it needs to actively manage your organizations’ cash positions. In other words, we take SAP transactional information and make it available at the right place at the right time.

Dolphin has helped some of the world’s biggest brands for nearly 20 years optimize their SAP applications and systems. Learn more about the power of process and how we may be able to help you get the right information at the right time at the right price. Contact us at contact@dolphin-corp.com or 888-305-9033.

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The top three myths about SAP Data Archiving

 

Data archiving is an event—Wrong. Data archiving is a process, not a project. Many companies archive their critical business data on an arbitrary schedule—whenever someone thinks of it, once a year, or even just once. But proper data archiving is a constant, ongoing process. Effective data volume management requires consistency, especially considering the pace at which contemporary corporations generate new transactional data. Whether an hourly, daily or weekly archiving schedule is appropriate for your business needs, archiving is an ongoing process and should never be considered a special occurrence.

Data archiving is backup—Wrong. Backup data is simply a fail-safe. Creating a second, secure copy of important files is always a smart move. Whether using tape, optical, disk or cloud-based storage, backup data can be used for disaster recovery and restoration. But data archiving is different. It entails storing important data that is not used on a regular basis but still must be accessed periodically. Data archiving helps maintain access to important information while reducing active system size and improving network performance by moving data to another place, compressing it and indexing it for later use. Backup is just a backup. They’re not the same.

Data archiving is IT’s concern—Wrong. In some companies, it is left to IT to figure out what should be archived and when but in the best run businesses, data archiving is a business decision not a technical one and the two groups work together to form a strategy. Data should be archived based on the data’s value to the business, retention requirements and the ongoing need for accessing it. Business executives know what they need and how often they need it, but too often they cede these decisions to IT because it involves technology they don’t understand. Worse, business users halt any kind of archiving because they are fearful they won’t have access to the information. Working in partnership, a company’s business and technology teams can achieve the business outcomes they need. Now that’s strategic.

Like anything in life, what we don’t know can hurt us—we just don’t know it. Don’t let fear of the unknown hold back your business.

For more on SAP Data Archiving, ask contact@dolphin-corp.com or go to http://www.dolphin-corp.com/information-lifecycle-management/.

 

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Anyone can tell you how great they are. That’s easy. The hard part is proving it.

That’s why companies seeking an SAP solution provider should demand references. When you speak with a long-time or recent customer, you get the real story about their level of satisfaction. And, you’ll learn about the nuances that made their situation and purchasing decision unique. Often you’ll find that your own organization shares some similar challenges and can learn best practices from others in the business.

Not all case studies are created equal. But don’t be afraid to simply ask the customer about the status of their relationship with the vendor. The answer will give you insights as to responsiveness, delivery, SAP expertise and other important factors.

At Dolphin, our client roster includes some of the biggest names in business. Honda, Conair, Daimler and Raytheon among others have turned to Dolphin for help in managing their SAP data volumes with data archiving and optimizing business processes such as accounts payable and sales order management. From global food and beverage companies and all flavors of manufacturers to worldwide consumer products firms and technology companies, Dolphin has a wide range of experience servicing the SAP needs of clients across all industries.

Contact us at contact@dolphin-corp.com or 888-305-9033 to learn more about our solutions for SAP and how we help companies save time, money and get more effective use of their resources.

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Why Our Customers Hire Us

 

When you listen closely, you can learn a lot. And, lately our ears are burning.

At the recent SAP TechEd 2011 conference in Las Vegas, we heard from several customers who told us why they hired Dolphin to help them with and manage their data archiving projects over the competition. The feedback was flattering and, while we don’t want to boast, other companies can learn from our customers about things to consider when hiring a solution provider with consultants to add external SAP expertise and specialized solutions.

Here’s what we heard at TechEd about the most common reasons our customers chose to outsource their data archiving needs to Dolphin:

  • Simple to understand – The information technology (IT) sector is complex enough. And, SAP business solutions offer a variety of options and customizations. The last thing you need is a third party to make it all more confusing. Dolphin delivers straight-forward advice, clear recommendations and easy-to-use solutions that make understanding and benefiting from your SAP investment easier than ever. You can trust our team to educate your staff and implement solutions that everyone on your team comprehends.
  • Exclusive focus on SAP – When you make a substantial investment in a particular technology, you want experts to help you maintain it. Do you really want the Kia guy working on your Mercedes, or vice versa? Probably not. At Dolphin, we only focus on SAP solutions. While other consultancies promote business information solutions from Microsoft, Oracle or others, Dolphin has nearly 20 years of experience exclusively with SAP software. We maintain close connections with SAP corporate liaisons and demand extensive continuing education from our consultants, so you get the latest SAP know-how.
  • Affordable – Let’s face it, everyone is doing more with less lately. Ensuring your company gets a strong return on investment (ROI) is a critical factor in making any purchase decision. Dolphin customers told us they appreciate the affordability of our solutions and the flexibility of scaling their spending as internal needs dictate. And, you want to get it right the first time around.

Whether you want a simple SAP solution, somebody who truly understands the software, or consulting services all within your budget, our customers say your company will get all three for SAP and Business Warehouse (BW) data archiving from Dolphin.

Not only are our ears burning, but now we’re also blushing.

 

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Top 10 Reasons Why Using SAP Workflow are the Sensible Choice for your AP Process

Based on Dolphin’s many years of helping customers with the most efficient and flexible improvements to their SAP business processes, we’ve gained insight as to what works best in the SAP environment. Here are  the Top 10 Reasons why the ‘best practice’ third-party solutions for Accounts Payable automation and enhancements for SAP applications is one that leverages your SAP system.

1. System of Record. Your SAP system is your corporate system of record.

2. Why pay twice? If your company is running SAP business processes, your organization owns SAP Business Workflow.

3. An upgrade to SAP could also mean an upgrade to your non-SAP workflow. Typically, at the very minimum, this means additional time and inefficiencies. It can also add expense and disruptive changes.

4. No duplicate backups. Your SAP system is backed up regularly and monitored. High Availability and Disaster Recovery plans are in place. Adding external software duplicates those operational tasks.

5. No synchronization. An external workflow may require regular refreshes of exported SAP data. Refreshing exported SAP data can create duplicate data and can cause synchronization issues.

6. Inherent data validation and verification. SAP Business Workflow has inherent, immediate access to live data for validation and verification.

7. Security. Information security and access control is crucial. Your business community is already licensed with the level of SAP access you determined.

8. Ease of use. Change Management and training on a new user interface falls in the category of another distraction to the business.

9. Compatibility. Workflows within the SAP system and certified by SAP will remain compatible with future SAP releases,

10. Lowest Total Cost of Ownership. An external workflow system requires more hardware, storage, database licensing and more IT and operations resources.

When you use SAP applications, you have a powerful platform for managing the flow of work for key business processes like Accounts Payable, Accounts Receivable, Order Management, Human Resources and more. The smartest solution is often a platform that brings out the best in the system you already are using.

That’s why we build our solutions incorporating the SAP Business Workflow engine. When you think about it, taking advantage of – leveraging – SAP features to optimize your business processes in SAP just makes sense. It’s safe, cost-effective and doesn’t add to your infrastructure. Want more detail?  Go to full article.

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Why is legacy decommissioning so important?

Simply put, Legacy Decommissioning improves efficiency and lowers total cost of ownership of an IT infrastructure. Conversely, keeping legacy systems alive translates to high costs for IT in terms of maintenance for hardware and software. Plus, it requires skillsets to keep operational and the access and retrieval of information is usually inefficient. There are ways to retain historical data and documents and even access them from your system of record like your ERP. Like to hear about your experience in handling legacy systems. www.dolphin-corp.com/information-lifecycle-management/legacy-decommissioning/

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Dynamic Discounting for Accounts Payable

Many suppliers are willing to agree to discounts in exchange for earlier payment of their invoices. But for scores of companies, the financial supply chain is just not equipped to take advantage of the opportunity—missing out on early pay discounts because it is too difficult to change payment terms, or the accounts payable tools simply aren’t in place to offer or accept a change in payment terms.

Without automation and real-time process visibility, it is extremely difficult for businesses with high invoice volumes to take advantage of early payment discounts. The process can be complex, requiring alignment between purchasing, liquidity management, accounts payable and suppliers. And often accounts payable processes are highly structured and lack the flexibility to process invoices with non-standard “dynamic” payment terms.

The process is called Dynamic Discounting and allows buyers and sellers of commercial goods and services to change the payment terms for an individual invoice or group of invoices to accelerate payment based on a sliding discount scale. The process is specifically designed to allow buyers and sellers to manage early payment discount offers easily and seamlessly.

Incorporating Dynamic Discounting into our Dolphin AP solution offers our customers a host of additional benefits. It allows buyers to convert a large number of their suppliers to slide scale payment terms and to enable their suppliers to opt for an earlier payment of approved non-discount invoices against a discount. Dynamic discounting functionality enhances supplier relationships, improves the AP department productivity and facilitates effective cash flow management that can benefit the bottom line. A win/win for both buyer and seller.

It would be interesting to know how many companies are actively using dyanamic discounting, or are looking into it, and what their experience has been. www.dolphin-corp.com/ap-dynamic-discounting/

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Are you Ready for an Audit?

When the IRS or other tax and regulatory agencies call, are you ready? There was a time in the SAP world that being “audit ready” meant implementing SAP DART before archiving. But for many companies, being audit data ready means having a process in place to enable them to respond at a moment’s notice to requirements and information requests from a dizzying array of tax authorities and regulatory regimes. It is an issue that impacts the bottom line: a multi-national company might expect to pay millions in penalties, simply because of their inability to report in a timely manner.

Being audit data ready isn’t easy under any circumstances—it takes deep expertise with SAP and the technology solutions available. DART was originally developed to address the need for IRS data extracts, but businesses with complex operations working in multiple tax and regulatory environments—and sometimes multiple SAP systems—often need greater flexibility than DART enhancements can handle efficiently. These companies need to have it both ways—a standardized, repeatable process to index tax-related data and the ability to respond efficiently to ad hoc requests.

For companies with complex or high-volume audit needs, Dolphin offers a suite of options, from traditional DART for SAP, to ‘on-the-fly’ audit data extraction, delivered in a format the auditors can use to get the job done quickly and effectively. Learn how companies running SAP are meeting their challenge.

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SAP Business Warehouse Accelerator (BWA): Are the benefits worth the cost?

In a searchSAP.com story, editor Courtney Bjorlin reports that many users are upset about the cost of improving SAP NetWeaver BW performance with its BW Accelerator. In the article, Dolphin’s CEO Werner Hopf offers insight into how to assess your own needs for speeding up queries, and into the need to make your choices in the context of your company’s information lifecycle management (ILM) strategy. The article states:

“BWA is a necessary ingredient once you reach a certain size,” Hopf said, “but implementing ILM and archiving can dramatically improve query performance. A good strategy is to implement nearline storage first and then decide whether query performance justifies a BWA purchase. Organizations may find they can postpone a BWA purchase, or, when using nearline in conjunction with a BWA, at least reduce the sizing of BWA, he said. BWA and Dolphin’s work can also be complementary solutions, where a customer using a BWA can lower the total cost of ownership and maintain performance by incorporating nearline storage.”

Learn more about Dolphin’s approach to speeding up SAP NetWeaver BW querieswhile containing cost and riskhere.

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What’s Wrong with this Data?

To compete, managers at all levels are acutely aware that they must make smarter decisions and quickly take action. However, many lack the insight they need to make key decisions and are depending on hope that they have made the right ones. But as we know, hope is not a strategy. The statistics below were taken from a recent survey conducted by Accenture:

  • 42% of managers use wrong information at least once a week
  • 59% of managers miss information they should have used
  • 47% of users don’t have confidence in their information

It’s not that they lack the data, but rather they lack the means to derive meaningful information when it’s neededthe right information at the right time in the right place. All areas of business are affected. There is also a need to further analyze this information to uncover new opportunities to grow revenue and reduce costs. Solutions are available to provide this information both for the business process itself and from business intelligence (BI) solutions with vast reporting capabilities, but implementing these solutions alone is only part of the answer.  To quickly take action on opportunities, these solutions must provide real-time information at-a-glanceeasily and quickly.

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