Blocked Invoice Resolution

Automate Resolution of Blocked Invoices If an invoice gets posted with blocks, existing block resolution process provided by SAP can be used to manage the block resolution; however, this process relies on the expertise of senior staff members and is not user friendly. blocked-invoiceDolphin Blocked Invoice Resolution enables users to process AP Invoices that are posted, but blocked for price, quantity or other reasons using the automated workflows and user friendly approvals in the Dolphin Process Tracking System. Blocked invoices are automatically pushed to the right person, at the right time for resolution. Users can receive notices by email and web notifications and reminders and escalations can be configured so that invoices are dealt with in a timely fashion. All actions performed to resolve the block are recorded for audit purposes, which provides greater visibility into the entire blocked resolution process. This add-on is highly configurable. Organizations can define which types of block should automatically go to the AP inbox or manually pulled back in to the workflow from the SAP transaction MRBR - Release Blocked Invoices. Users also have the option of invoking MRBR right from the AP inbox to clear the block.    

Blocked Invoice Resolution

Automate Resolution of Blocked Invoices

If an invoice gets posted with blocks, existing block resolution process provided by SAP can be used to manage the block resolution; however, this process relies on the expertise of senior staff members and is not user friendly.

blocked-invoiceDolphin Blocked Invoice Resolution enables users to process AP Invoices that are posted, but blocked for price, quantity or other reasons using the automated workflows and user friendly approvals in the Dolphin Process Tracking System. Blocked invoices are automatically pushed to the right person, at the right time for resolution. Users can receive notices by email and web notifications and reminders and escalations can be configured so that invoices are dealt with in a timely fashion. All actions performed to resolve the block are recorded for audit purposes, which provides greater visibility into the entire blocked resolution process.

This add-on is highly configurable. Organizations can define which types of block should automatically go to the AP inbox or manually pulled back in to the workflow from the SAP transaction MRBR – Release Blocked Invoices. Users also have the option of invoking MRBR right from the AP inbox to clear the block.