Service Entry and Acceptance

Automate and Streamline the Entry, Evaluation and Acceptance of Service Details or Timesheets in SAP Dolphin Service Entry and Acceptance is an add on component for the Dolphin Process Tracking System  that enables organizations that issue service POs to automate and streamline the entry, evaluation and acceptance of service details or timesheets in SAP. The solution ensures that organizations can eliminate manual touch points and process service invoices quickly, so work gets done, while also supporting the necessary separation of duty requirements and documentation these invoices require. Customers choose the Dolphin Service Entry Sheet solution because it provides the following benefits. Faster Processing

  • Automatically identify service-related invoices and create service entry sheets in SAP
  • Enables users to quickly access service-related documents (POs, service entry sheets, invoices) for verification
  • Automatically posts service invoices with 3-way match
  • Provides one-click processing action buttons
Easier Configuration of Business Rules and Routing
  • Supports complex routing of service invoices to agents (individuals or role-based) for evaluation and acceptance
  • Supports multi-lingual document processing
  • Enables accounting information to be predefined or entered to ensure proper allocation
Greater Transparency into Essential Operations
  • Provides real-time information into service invoices in the InfoCenter
  • Web and mobile access for the ability to view and approve Service Entry Sheets in the office or in the field.
  • Graphical reports and dashboards support greater oversight and management of service-related activities

Service Entry and Acceptance

Automate and Streamline the Entry, Evaluation and Acceptance of Service Details or Timesheets in SAP
Dolphin Service Entry and Acceptance is an add on component for the Dolphin Process Tracking System  that enables organizations that issue service POs to automate and streamline the entry, evaluation and acceptance of service details or timesheets in SAP. The solution ensures that organizations can eliminate manual touch points and process service invoices quickly, so work gets done, while also supporting the necessary separation of duty requirements and documentation these invoices require.

Customers choose the Dolphin Service Entry Sheet solution because it provides the following benefits.

Faster Processing

  • Automatically identify service-related invoices and create service entry sheets in SAP
  • Enables users to quickly access service-related documents (POs, service entry sheets, invoices) for verification
  • Automatically posts service invoices with 3-way match
  • Provides one-click processing action buttons

Easier Configuration of Business Rules and Routing

  • Supports complex routing of service invoices to agents (individuals or role-based) for evaluation and acceptance
  • Supports multi-lingual document processing
  • Enables accounting information to be predefined or entered to ensure proper allocation

Greater Transparency into Essential Operations

  • Provides real-time information into service invoices in the InfoCenter
  • Web and mobile access for the ability to view and approve Service Entry Sheets in the office or in the field.
  • Graphical reports and dashboards support greater oversight and management of service-related activities