Pacific Drilling Addresses International Growth with Optimized AP Solution for SAP HANA

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Pacific Drilling, an international offshore drilling company that provides ultra-deep water drilling services to the oil and natural gas industry, wanted to have an automated, more controlled accounts payable process that would work with the company's SAP HANA systems. The existing accounts payable (AP) process was completely manual necessitating many emails, phone calls and the collection of manual signatures. The global oil and gas company required 24 hour access to information and the company's manual reporting methods could not keep up with its rapidly growing needs. The company needed a solution to improve the accuracy, productivity and timeliness of its invoice processing. The solution also had to be very scalable. Due to extremely rapid growth, the company wanted to be able to support the increased global invoice volume without adding more AP headcount. Solution The company began the project focusing on the US business operations. The Houston head office was processing 4200 invoices per month of which 44% were non PO and 57% were PO based. They chose Dolphin’s Process Tracking System for Accounts Payable for several reasons:

  • Flexible capture of invoices
  • User intuitive interface required little training
  • Small system footprint that leveraged their SAP investment
  • Easy to configure for changing business rules
  • Simplified approvals
  • Automated workflow
Additionally the supplier portal greatly helped to reduce the amount of emails and phone calls that the AP department had to manage. Results The company implemented the Dolphin Process Tracking System for Accounts Payable solution with e-Invoicing, which significantly reduced the amount of time the AP department spent on manual entry of invoices and  answering supplier queries. The accuracy of invoice processing increased and the company was able to:
  • Post 20% of their invoices automatically; this number continues to increase as they refine their process.
  • Use flexible work centers to meet their business requirement for multiple individuals to share responsibility
  • Set up Multiple Approver levels in the automated workflow
  • Search easily search for invoices with holds or exceptions allows for faster processing
  • Roll out the system to remote locations with little user training because of the intuitiveness of the system
  • Use existing staff able to handle the increased workload
 

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Pacific Drilling Addresses International Growth with Optimized AP Solution for SAP HANA

Pacific Drilling, an international offshore drilling company that provides ultra-deep water drilling services to the oil and natural gas industry, wanted to have an automated, more controlled accounts payable process that would work with the company’s SAP HANA systems.

The existing accounts payable (AP) process was completely manual necessitating many emails, phone calls and the collection of manual signatures. The global oil and gas company required 24 hour access to information and the company’s manual reporting methods could not keep up with its rapidly growing needs. The company needed a solution to improve the accuracy, productivity and timeliness of its invoice processing. The solution also had to be very scalable. Due to extremely rapid growth, the company wanted to be able to support the increased global invoice volume without adding more AP headcount.

Solution

The company began the project focusing on the US business operations. The Houston head office was processing 4200 invoices per month of which 44% were non PO and 57% were PO based. They chose Dolphin’s Process Tracking System for Accounts Payable for several reasons:

  • Flexible capture of invoices
  • User intuitive interface required little training
  • Small system footprint that leveraged their SAP investment
  • Easy to configure for changing business rules
  • Simplified approvals
  • Automated workflow

Additionally the supplier portal greatly helped to reduce the amount of emails and phone calls that the AP department had to manage.

Results

The company implemented the Dolphin Process Tracking System for Accounts Payable solution with e-Invoicing, which significantly reduced the amount of time the AP department spent on manual entry of invoices and  answering supplier queries. The accuracy of invoice processing increased and the company was able to:

  • Post 20% of their invoices automatically; this number continues to increase as they refine their process.
  • Use flexible work centers to meet their business requirement for multiple individuals to share responsibility
  • Set up Multiple Approver levels in the automated workflow
  • Search easily search for invoices with holds or exceptions allows for faster processing
  • Roll out the system to remote locations with little user training because of the intuitiveness of the system
  • Use existing staff able to handle the increased workload