Multi-media Retailer Implements SAP Accounts Payable Automation and Workflow

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One of the largest multi-media and on-line retailers in the world was struggling with a very paper driven Accounts Payable process. The time to process invoices was long and labor intensive. The staff was spending too much time handling exceptions causing lost invoices, duplicate payments and other inefficiencies. The decision was made to automate as much of the process as possible. There were several unique requirements for the solution. The company decided to roll out the solution in the UK; however the technical team was in the US. Also, not all approvers were SAP users and there was no budget for additional licenses. In addition, the company needed a solution that would:

  • Work with SAP Apparel and Footwear (AFS)
  • Enable auto-posting of invoices
  • Use SAP workflows
Solution Dolphin implemented our best practices solution for Accounts Payable (AP) that leveraged the company’s existing SAP environment. The solution included key features the company needed including:
  • Visibility into invoice status throughout the invoice-to-pay process
  • SAP workflows and automated invoice capture to speed up and automate the manual processes
  • Web-based approvals for both SAP and non-SAP approvals.
Manual processes were replaced with automated ones reducing risk by eliminating errors, duplicate payments and lost and/or misplaced documents. The company transitioned from a completely paper-driven, manually intensive AP vendor payment process to an automated, streamlined and flexible workflow solution thereby reducing costs and improving inefficiencies. Results The company has realized many benefits since implementing the solution:
  • Reduced average invoice processing time from 20 days to 9 days
  • 40% reduction in processing staff
  • Improved productivity through all processing steps
  • Eliminated errors and redundancies
  • Invoices are handled only once
  • Simplified approval process
  • Decreased number of vendor inquiries
  • Provides complete visibility, control and audit trails from point of entry into SAP to payment
Other Solutions The company also implemented SAP’s Data Archive Retention Tool (DART) for the UK and Germany, and data archiving in the US, for FI and MM. Ongoing data archiving is ensuring optimal system performance and compliance for structured and non-structured data and documents. Download_PDF

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Multi-media Retailer Implements SAP Accounts Payable Automation and Workflow

One of the largest multi-media and on-line retailers in the world was struggling with a very paper driven Accounts Payable process. The time to process invoices was long and labor intensive. The staff was spending too much time handling exceptions causing lost invoices, duplicate payments and other inefficiencies. The decision was made to automate as much of the process as possible.

There were several unique requirements for the solution. The company decided to roll out the solution in the UK; however the technical team was in the US. Also, not all approvers were SAP users and there was no budget for additional licenses. In addition, the company needed a solution that would:

  • Work with SAP Apparel and Footwear (AFS)
  • Enable auto-posting of invoices
  • Use SAP workflows

Solution
Dolphin implemented our best practices solution for Accounts Payable (AP) that leveraged the company’s existing SAP environment. The solution included key features the company needed including:

  • Visibility into invoice status throughout the invoice-to-pay process
  • SAP workflows and automated invoice capture to speed up and automate the manual processes
  • Web-based approvals for both SAP and non-SAP approvals.

Manual processes were replaced with automated ones reducing risk by eliminating errors, duplicate payments and lost and/or misplaced documents. The company transitioned from a completely paper-driven, manually intensive AP vendor payment process to an automated, streamlined and flexible workflow solution thereby reducing costs and improving inefficiencies.

Results

The company has realized many benefits since implementing the solution:

  • Reduced average invoice processing time from 20 days to 9 days
  • 40% reduction in processing staff
  • Improved productivity through all processing steps
  • Eliminated errors and redundancies
  • Invoices are handled only once
  • Simplified approval process
  • Decreased number of vendor inquiries
  • Provides complete visibility, control and audit trails from point of entry into SAP to payment

Other Solutions
The company also implemented SAP’s Data Archive Retention Tool (DART) for the UK and Germany, and data archiving in the US, for FI and MM. Ongoing data archiving is ensuring optimal system performance and compliance for structured and non-structured data and documents.

Download_PDF