BJ’s Wholesale Club Simplifies Rebates and Improves Customer Experience with Instant Access to Sales Documents

The complex structure of rebate programs which require multiple pieces of documentation are the reason rebate payments to loyal customers are frequently delayed. In this webcast, hear how BJ’s, a leading operator of membership warehouse clubs in the Eastern United States, simplified its rebates program and improved customer experience by enabling sales document management solution that provided:

  • Instant access to all rebate program documents online.
  • Ability to package rebate documents for quick dispute resolution.
  • Reduce storage costs and improved system performance with a best practice-based document management solution.
Speakers: Jonathan Zink, Financial Analyst – Vistex Group, BJ's Wholesale Club Brian Shannon, Chief Strategy Officer, Dolphin Enterprise Solutions Please fill out the form to view the webcast in PDF format: [marketo-fat form="909"]
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BJ’s Wholesale Club Simplifies Rebates and Improves Customer Experience with Instant Access to Sales Documents

The complex structure of rebate programs which require multiple pieces of documentation are the reason rebate payments to loyal customers are frequently delayed.

In this webcast, hear how BJ’s, a leading operator of membership warehouse clubs in the Eastern United States, simplified its rebates program and improved customer experience by enabling sales document management solution that provided:

  • Instant access to all rebate program documents online.
  • Ability to package rebate documents for quick dispute resolution.
  • Reduce storage costs and improved system performance with a best practice-based document management solution.

Speakers:
Jonathan Zink, Financial Analyst – Vistex Group, BJ’s Wholesale Club
Brian Shannon, Chief Strategy Officer, Dolphin Enterprise Solutions

Please fill out the form to view the webcast in PDF format:

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Simplify Your SAP Landscape and Reduce Costs with a Modern Content Management System

SAPinsider, April 2016
Dr. Werner Hopf and Vishal Awasthi

SimplifiedConentManagementROIAs more organizations look for ways to simplify the SAP landscape by moving to SAP HANA and retiring aging systems it’s time to look for a more modern approach to content management as well.

In a this Q&A with SAPinsider Dolphin CEO Dr. Werner Hopf and CTO Vishal Awasthi discuss how organization can adopt modern content management strategies that will enable organizations to remain agile for future growth and change.

Dolphin’s lightweight, service-based Content Archive Service (CAS) enables companies to store unstructured data wherever it makes the most sense for the business, in the cloud or on disk, yet still access it easily from SAP applications – thus lowering storage costs and simplifying access.

Customers who have adopted the Content Archive Service have saved 50% on maintenance costs for legacy ECM systems and report that the solution is much easier for both the IT department and users to manage.

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Managing SAP Archive Retention

presentationProactive, risk-proof Data Retention Management is a key building block to a successful SAP ILM strategy. Without a cohesive, end-to-end Retention Management solution across the lifecycle of documents and data—creation to destruction—organizations struggle to sustain a data governance strategy.

In this webcast on Dolphin’s Data Retention Management for SAP archived data and documents, we discuss the driving factors for implementing proactive retention policies and how to deal with legal holds. We share tips, best practices and lessons learned drawn from real customer use cases. Step-by-step, you’ll learn about various tools, techniques and options for building a secure, reliable and cost-efficient data retention management policy.

Uncover the SAP data retention management strategy that’s right for you.

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Global Aviation Electronics Company Retires Legacy Systems and Retains Data

During the initial go-live with SAP systems, a global leader in aviation electronics and communications for government and commercial applications, decided to move only its current master and transactional data over from its legacy systems. Legacy data, it was decided, would be kept in the pre-SAP legacy systems, so the company could comply with its long term data retention requirements.

It soon became apparent, however, that the license, support, and maintenance costs for keeping these legacy systems running were too high. As time passed, it was also becoming difficult for users to extact data from these legacy systems when necessary. The company was concerned that the knowledge of how to access the legacy systems and data would be lost over time.

Solution
Dolphin designed and implemented a Decommissioning solution that allowed the company to output critical information from a variety of legacy platforms in their native format. This framework allowed the company to retire multiple legacy systems and significantly save operational costs year over year.

  • Legacy information was converted to ASCII format and parsed for key attributes
  • Key attributes were then transferred to SAP and stored in the company’s Archive environment
  • Legacy information was linked to key information in SAP for easy user access

Results

The company has realized many benefits from retiring these legacy systems and retaining legacy data in a more modern, compliant archive storage, including:

  • Immediate and ongoing cost savings from reduced license, maintenance, and support costs
  • Easy access to all legacy information directly from SAP applications
  • No user training required, as the solution leveraged the company’s existing archive Required no training
  • Satisfies all retention requirements
  • Knowledge transfer to internal team to repeat process for “new” legacy systems

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