The complex structure of rebate programs which require multiple pieces of documentation are the reason rebate payments to loyal customers are frequently delayed. In this webcast, hear how BJ’s, a leading operator of membership warehouse clubs in the Eastern United States, simplified its rebates program and improved customer experience by enabling sales document management solution that provided:
- Instant access to all rebate program documents online.
- Ability to package rebate documents for quick dispute resolution.
- Reduce storage costs and improved system performance with a best practice-based document management solution.