In this guest article, Brian Shannon Principal Business Process Management Strategist at Dolphin, an SAP solutions provider explores the stages of organizational maturity, and offers 3 crucial considerations for businesses looking to achieve and sustain optimized processes. The concept of implementing a process maturity model in Accounts Payable can be daunting and confusing:
- What constitutes a process maturity model?
- How can the current state of the organization be evaluated?
- When is the best time to implement an action plan to reach maturity?